Lalitpur Metropolitan City will also set up a call center to listen to complaints

July 10, Kathmandu. The Lalitpur Municipal Corporation is also planning to open a call center. The policy and budget brought by Lalitpur Municipal Corporation for the coming Fiscal Year 2079/80 states that a call center will be established.

“A call center will be set up and implemented to manage the grievances of the metropolitan residents regarding service flow development management,” the budget said.

The Kathmandu Metropolitan City has already brought the call center into operation. The budget also mentions that the metropolis will gradually shift its services to online service technology.

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